FAQ

How can I contact you?

To contact us at any time, please visit our contact us page, and we will get back to you as soon as possible

What is your shipping policy?

To understand our shipping policy, please visit our 'Shipping & Handling' page.

How can I track my order?

To track your order, please visit our 'Tracking' page.

Where do your products come from?
Our products are sourced from trusted international suppliers and manufacturers. Each item is carefully selected to meet our quality standards before being made available in our store.

Why are some products shipped separately?
To ensure faster delivery, some items may be shipped directly from different supplier warehouses. This means your order may arrive in multiple packages at no extra cost to you.

Are your products authentic and safe?
Yes. All our products are sourced from verified suppliers and undergo quality checks before shipping. We only work with reliable partners to ensure authenticity and customer satisfaction.

Why do the product images look similar to other websites?
Some product images are provided by our suppliers for promotional use. We use these images to accurately show what you will receive. Our commitment is to deliver exactly what is shown and described.